Country Lane Design stands behinds the quality of its products and service. If you are not satisfied with your purchase from us, simply contact Customer Care
within 30 days from the date of your purchase and subject to the following criteria we will refund the full price of the product in question, excluding postage and processing costs.
Country Lane Design products are made-to-order with the best quality materials possible using our state-of-the-art decorating equipment.
Country Lane Design takes great pride in its commitment to customer satisfaction. However, certain circumstances are beyond our control. Please note that we cannot be responsible for:
- Spelling, punctuation or grammatical errors made by the customer.
- Inferior quality or low-resolution of uploaded images.
- Design errors introduced by the customer in the design creation process.
- Errors in user-selected options such as product type, size or color.
Please examine your designs carefully and correct any mistakes prior to placing your order. Country Lane Design will send an electronic proof of any custom made products and this must be approved before any order will be started.